The Winter Fuel Payment can be an important form of support amid covering the additional costs that come with the winter time. Those eligible can get between £100 and £300 to help with paying for heating bills - with the amount depending on circumstances.
The website Money Saving Expert, which was founded by Martin Lewis, has flagged the issue, reporting they were contacted by several people whose letters listed either the wrong bank details or inaccurate entitlement information.
The DWP has confirmed 59,000 letters with customers' old bank details were sent out around four weeks ago.
The Department added that this was an issue with the letters rather than the bank details held on the system, meaning recipients don't need to take action.
Given the date, the DWP suggested most of those affected would potentially have received the Winter Fuel Payment already.
DON'T MISS
Separately, the DWP has said each year, a "small number of people" will receive a letter that shows an incorrect entitlement.
They explained this is because their circumstances have changed, which the DWP is not aware of.
Examples include moving house and/or starting to live alone.
People affected by this are directed to update the DWP on the information via telephone in order to get the correct payment.
If a person did not live in the UK during the qualifying week, they might still be able to get the payment.
This is if they live in Switzerland or a European Economic Area (EEA) country and they have a "genuine and sufficient link to the UK".
The government website states this can include having lived or worked in the UK, or having family in the UK.
There are, however, instances when a person may not qualify.
https://news.google.com/__i/rss/rd/articles/CBMid2h0dHBzOi8vd3d3LmV4cHJlc3MuY28udWsvZmluYW5jZS9wZXJzb25hbGZpbmFuY2UvMTM2OTM1NC9NYXJ0aW4tbGV3aXMtbW9uZXktc2F2aW5nLWV4cGVydC13aW50ZXItZnVlbC1wYXltZW50LTIwMjAtZHdw0gF7aHR0cHM6Ly93d3cuZXhwcmVzcy5jby51ay9maW5hbmNlL3BlcnNvbmFsZmluYW5jZS8xMzY5MzU0L01hcnRpbi1sZXdpcy1tb25leS1zYXZpbmctZXhwZXJ0LXdpbnRlci1mdWVsLXBheW1lbnQtMjAyMC1kd3AvYW1w?oc=5
2020-12-07 14:00:00Z
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