Kamis, 30 November 2023

Metro Bank to review seven day opening and cut jobs - BBC

Metro Bank branchGetty Images

Metro Bank has said it will review whether to stay open seven days a week as it also revealed plans to cut 20% of its workers.

The struggling lender said the measures were part of a strategy to save around £50m a year.

Since launching in 2010, Metro Bank sought to differentiate itself from more traditional lenders by staying open for longer.

But on Thursday it also revealed it will shorten its opening hours.

Metro Bank said: "The company is reviewing seven-day opening and extended store hours across the store network and is in discussions with the Financial Conduct Authority about the customer implications of any such changes."

Meanwhile, more than 850 Metro staff will lose their jobs. The bank currently employs 4,266 people and said that it plans to reduce "roles across the organisation, including at senior leadership level".

This week, shareholders voted to back a £925m rescue deal aimed at securing the bank's future.

It has faced challenges in recent years after an accounting scandal. The bank had been struggling to make a profit and in October, reports emerged that it wanted to raise money and refinance some of its debts.

Metro Bank was founded in 2010 by American businessman Vernon Hill in the immediate aftermath of the financial crisis, becoming the first bank to open in the UK in more than a century.

Vernon Hill and Duffy

Its branches were branded in red, white and blue, and there were posters of Mr Hill's Yorkshire Terrier Sir Duffield - who was officially the bank's "chief canine officer" - advertising its policy of welcoming dog owners.

Metro Bank chose an unusual strategy, building a network of more than 60 physical branches, which opened earlier and closed later than its rivals, at a time when most banks were scaling back their presence on the High Street.

It wanted to be a "challenger" to the main High Street banks and it said that part of its strategy was to help customers avoid "the lunchtime sprint" by being open between 8am and 8pm for the entire week.

On Thursday, the bank said on its website that its branches would be open from 9.30am to 5.30pm but these are just for one day.

"No decisions have yet been made" about opening hours, a spokeswoman said.

Metro Bank said last month that it wanted to make annual cuts of £30m a year but it has now raised that to £50m.

It said it "remains committed to stores and the High Street", and it still looking for sites for branches in the north of England.

But it will aim to cut costs in part by increasing automation for services and by cutting back-office jobs.

The bank is talking to regulators about the implications for customers of reduced opening hours.

The financing deal, backed by investors earlier this week, means Metro Bank will raise £325m and refinance £600m worth of debt.

Colombian banking billionaire Jaime Gilinski Bacal will become Metro Bank's controlling shareholder with a 53% stake, and his firm Spaldy Investments will invest £102m in the bank.

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2023-11-30 10:01:51Z
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