Minggu, 13 Februari 2022

Energy firm sends cheque for two TRILLION pounds to 74 customers - Daily Mail

Energy firm sends cheque for two TRILLION pounds to 74 customers: Honest man left with no power during Storm Arwen asks Northern Powergrid if they're '100% certain' compensation amount is correct before banking it

  • Northern Powergrid issued apology to 74 customers sent cheques for £2 trillion 
  • Gareth Hughes, of Hebden Bridge, West Yorkshire, posted large sum on Twitter 
  • Accountant joked in the viral post 'are you 100% certain you can afford this?'
  • Comes after homes left without power following Storm Arwen last November

A UK energy supplier has apologised to 74 of their customers after several homes were accidentally issued Storm Arwen compensation cheques of more than £2.3 trillion.

Gareth Hughes, of Hebden Bridge, West Yorkshire, took to Twitter to post an image of the eye-watering amount that was sent to him by Northern Powergrid in the post on Saturday.

Writing alongside the image, which has since gone viral, the honest accountant joked 'Are you 100% certain you can afford this?' 

The picture showed that he had been written a cheque for the sum of £2,324,252,080,110.

Mr Hughes is one of the many customers being compensated after severe 'once in a generation' winds swept across the UK in November last year - leaving homes without any power.   

A UK energy supplier has apologised to 74 of their customers after several homes were accidentally issued compensation cheques of more than £2.3 trillion (pictured) following Storm Arwen last year

A UK energy supplier has apologised to 74 of their customers after several homes were accidentally issued compensation cheques of more than £2.3 trillion (pictured) following Storm Arwen last year

Gareth Hughes, of Hebden Bridge, West Yorkshire, (pictured) took to Twitter to post an image of the eye-watering amount that was sent to him by Northern Powergrid in the post on Saturday

Gareth Hughes, of Hebden Bridge, West Yorkshire, (pictured) took to Twitter to post an image of the eye-watering amount that was sent to him by Northern Powergrid in the post on Saturday

Captioning the image, he wrote: 'Thank you for our compensation payment, Northern Powergrid, for the several days we were without power following Storm Arwen.

'Before I bank the cheque, however, are you 100% certain you can afford this?' 

The tweet has accrued over 30,000 likes as others joined in to poke fun at the huge error.

On user wrote: 'Bank it! Then share it equally between us all.'

Another added: 'I think you own Northern Powergrid now'.

One more joked: 'I would so have banked it.'

In response to the incident, Northern Powergrid replied to the tweet: 'Hi Gareth, Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight. thanks, Phil.'

Mr Hughes then confirmed that he was not the only customer to receive a check for £2 trillion.

He replied: 'DM sent. You might want to check what other payments you've made, as I'm aware of at least four other cheques for the same value sent to neighbouring properties.' 

The supplier confirmed 74 of their customers had been given compensation cheques with an incorrect payment amount and thanked those who were 'honest' about the error.

They added the 74 customers relate to properties with Halifax and Newcastle post codes, reassuring them that a correct payment will be on its way soon.

The National Trust shared an image of a fallen tree at Cragside in Northumberland last November

The National Trust shared an image of a fallen tree at Cragside in Northumberland last November

A tractor tries to help a bus driver after the vehicle came off the road in icy conditions near Stonehaven, Aberdeenshire last year

A tractor tries to help a bus driver after the vehicle came off the road in icy conditions near Stonehaven, Aberdeenshire last year

Pictured: Roker lighthouse in Sunderland is engulfed by huge waves crashing in from the North Sea from Storm Arwen

Pictured: Roker lighthouse in Sunderland is engulfed by huge waves crashing in from the North Sea from Storm Arwen

A spokeswoman for Northern Powergrid told MailOnline: 'As soon as we identified the clerical error, which was caused by the electricity meter reference number being incorrectly quoted as the payment sum, we ensured all 74 customers' cheques were stopped so they could not be cashed.

'We have been investigating how this error happened and carrying out checks of previous payments. All indications are that this was an isolated incident and we have taken appropriate steps to ensure that this does not reoccur.

'We thank those customers who were honest and contacted us and we have been making contact directly over the weekend with all 74 customers affected to make them aware, apologise for the error and reassure them that a correct payment will be issued to them on Monday.'

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https://news.google.com/__i/rss/rd/articles/CBMicGh0dHBzOi8vd3d3LmRhaWx5bWFpbC5jby51ay9uZXdzL2FydGljbGUtMTA1MDgxMTcvRW5lcmd5LWZpcm0tc2VuZHMtY2hlcXVlLXR3by1UUklMTElPTi1wb3VuZHMtNzQtY3VzdG9tZXJzLmh0bWzSAQA?oc=5

2022-02-13 16:40:05Z
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