McDonald's is experiencing technical problems with some customers in Japan, UK, Australia, New Zealand, Germany and Austria unable to order food.
In the UK, one franchise owner confirmed to the BBC that an IT issue had affected some of her 21 branches on Friday morning.
Sarah McLean who runs a Midlands franchise said her area managers said there had been an "IT outage".
McDonald's says the issue, unrelated to cyber-security, is being resolved.
"We are aware of a technology outage, which impacted our restaurants; the issue is now being resolved," McDonald's said in a statement.
Downdetector, a system used to monitor IT problems in businesses, noted a spike in issues with the McDonald's UK app from around 05:00 GMT on Friday.
Some social media users in the UK posted their discontent.
"@McDonaldsUK why can I order through the app this morning but all of my local McDonald's are closed when they are meant to be 24 hours?!" Tom Bennison in the East Midlands posted on X, formerly Twitter.
Andrew Evans in Birmingham posted: "Hmmm @McDonaldsUK my local is turning everyone away saying there's a national outage on your ordering system?"
In Japan the fast food chain confirmed there was a "system failure" and asked customers to "wait for a while" for service to be restored.
Other posters in Australia on the social media channel Reddit reported major disruption.
In a statement to the Guardian an Australian McDonald's spokesperson said: "We are aware of a technology outage currently impacting our restaurants nationwide and are working to resolve this issue as soon as possible."
Posting on X, Ted Anderson said he went into a restaurant in Japan to find it cash only and staff "calculating the totals on paper".
Social media user Ester Gjorek said McDonald's Germany "is down", and "it seems in Austria too".
In New Zealand, X user Germin van Royen said: "The Mcdonalds outage is crazy. Went in tonight and drive thru + all kiosks were down. A system that can fail nation wide is bad but across multiple countries too!? Bonkers."
McDonald's in Japan, which operates around 3,000 stores in the country, said: "There is currently a system failure. We apologise for any inconvenience this may cause and ask that you please wait for a while until the service is restored."
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2024-03-15 10:34:28Z
CBMiLGh0dHBzOi8vd3d3LmJiYy5jby51ay9uZXdzL2J1c2luZXNzLTY4NTczMTA20gEwaHR0cHM6Ly93d3cuYmJjLmNvLnVrL25ld3MvYnVzaW5lc3MtNjg1NzMxMDYuYW1w
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