McSHAMBLES! Fury as dozens of delivery drivers - many without masks - are forced to pack into tiny waiting area with no space for social distancing at London McDonald's as 15 branches reopen today
- McDonald's started delivery only from 15 stores starting from 11am today - and Britons desperate to tuck in
- Delivery drivers stood in queues afte people ordered their fix of fast food from restaurants across south-east
- Fast food giant will also open 30 drive thrus in the UK and Ireland next Wednesday as lockdown begins to ease
- Subway will start a phased reopening of stores in the UK and Ireland on Monday as rivals also start to open up
- Poundland to reopen 30 stores across UK from next week as high street store also begin to open their doors
Long queues snaked around the block outside McDonald's restaurants as 15 reopened for the first time since early March - but delivery drivers claimed it became a 'McShambles' at one busy store today.
The fast food giant opened a small number of sites from 11am for deliveries and they were swamped with UberEats and Deliveroo workers - but it became so busy at one south London branch that two-metre social distancing went out of the window.
McDonald's bosses have also announced the company is also to reopen its first 30 drive-through restaurants next Wednesday as it pushes forward with its reopening plans - but the menu has been limited in size to make it easier for staff.
One UberEats worker was one of 25 delivery drivers working out of the fast food chain's Tooting branch this morning, claiming the situation became 'dangerous'.
He said: 'They allowed 43 orders to come in at 11am and they were only allowing five drivers to come in at a time. The drivers were all bunched outside, it was chaotic, a danger for everyone involved. They hadn't even got security there, it was a joke.
'At the start they were letting drivers come into the store without masks. Because we are self-employed I don't think they view us as proper people…..we're not employees so no-one needs to care about us'.
He said a sanitising system was 'useless' because drivers were made to clean their bags with antibacterial spray but not their gloves or hands, adding: 'McDonald's there were about ten people in the kitchens at the back all stuck together as well. It's a recipe for death.'
A McDonald's spokesman said: 'We have worked closely with our McDelivery partners to put clear guidance and procedures in place for couriers when picking up McDelivery orders from our restaurants. When entering the restaurant, hand sanitiser and cleaning equipment is provided, and we have worked with our McDelivery partners to ensure clear guidance around hand hygiene and bag cleanliness has been emphasised. When collecting an order, couriers have a designated space in the dining area with clear instructions to help them social distance, we have also introduced a "contact free" procedure using a "hand-over" table for order pick-ups.'
There were problems at the Tooting McDonald's as delivery drivers said they were unable to maintain social distancing as the store re-opened - just one of four in London
Not all the delivery drivers had masks - and one at Tooting today claimed that santiser was used to clean bags rather than hands
An UberEats driver claimed the situation was dangerous for delivery workers and the staff in the restaurant
There was a queue around the block in Dalston, east London, as McDonald's opened 15 stores for delivery services only ahead of a drive-thru reopening next week
Delivery drivers wait outside the Harrow McDonald's. McDonald's has reopened 15 stores in the south east for delivery only service through Uber Eats - but Deliveroo staff were also there
Mopeds lined up outside the Harrow branch as people ordered in McDonald's food as the lockdown began to ease
Deliveroo workers at a branch of McDonald's in Boreham, Chelmsford, Essex, at opening time of 11am this morning, watched by a security guard in a mask
A Deliveroo worker leaves the restaurant in Chelmsford Riverside after being closed due to the Coronavirus crisis
The fast food chain plans to reopen all of its drive-through sites by early June, in line with Government guidelines, and came as Poundland announced it would reopen 30 if its 100 stores from next week.
It comes as fast food rival Subway reopens more than 600 of its UK stores on Tuesday for delivery and takeaway as it serves customers for the first time since the lockdown.
What will be included in McDonalds' limited menu?
Main Menu:
Cheeseburger
Hamburger
Double Cheeseburger
Big Mac
Quarter Pounder with Cheese
McChicken Sandwich
Filet-O-Fish
Chicken McNuggets
Chicken Selects
Sides & Desserts:
Fries
Mozzarella Dippers
McFlurry (Oreo, Maltesers, Smarties)
Fruit Bag
McDonald's said it will cap the amount customers can spend to £25 per car and will ask customers to use contactless payment.
This will take place alongside safety measures the chain already announced, such as contactless thermometers for staff, Perspex screens and protective equipment.
The company called for customers to be 'patient and supportive' of staff as sites reopen, warning that service 'will not be as quick as you might be used to' as workers adjust to the changes.
Paul Pomroy, McDonald's chief executive officer for UK and Ireland, said: 'There has been an incredible response to news of our reopening and we know many of you are eager for us to extend our reopening plans at a faster pace.
'The wellbeing of our employees, suppliers and delivery partners' couriers is my top priority and we will only extend our plans at a pace that enables us to create a safe working environment for our teams.
'As we get accustomed to the new processes and procedures, we will look to reopen more restaurants, for longer hours and reintroduce more menu items.
'But only when I am confident we can do so whilst maintaining the new procedures we have introduced for the protection of our people.'
Meanwhile, Subway said it has reopened more than 600 stores on Tuesday in the first phase of its reopening programme.
It said the sites have reopened with new operational and social distancing safety measures to protect customers and staff.
The chain said customers will be able to have food from these sites delivered via Just Eat, Uber Eats or Deliveroo.
Colin Hughes, country director for Subway UK & Ireland, said: 'Everybody in our Subway family and the wider communities they serve, has shown great resilience in adapting to these challenging times that we currently find ourselves in.
'We are extremely grateful for their ongoing support in anticipation of this next phase of our gradual reopening, which will enable us to continue to serve our communities and frontline workers, who have helped us all so much in recent weeks.
'The weeks and months ahead will continue to be challenging for everyone and Subway will play its part in supporting the new normal whatever that may look and feel like.'
A happy delivery driver collects a meal as McDonald's Leagrave restaurant in Luton opens for delivery and pre orders today
There were long queues of drivers outside many of the McDonald's today as diners were keen for their fix of fast food
Deliveries of food and drink arrived at stores this morning, pictured in Chelmsford - but the menu has been limited for the time being
Which other food and drink chains are already reopening in the UK?
TGI Fridays
TGI Fridays is launching Click & Collect as part of a controlled trial across 24 of its UK restaurants. Click & Collect launched Wednesday May 8.
Home Delivery will also be restored at the 24 locations with the company's partners Just Eat and Deliveroo.
The new ordering system will allow customers to order their food and pay for it online then collect it from outside their nearest TGI Fridays restaurant, where social distancing measures will be in place.
The menu will consist of 22 of the restaurant's favourite dishes, covering appetisers, mains, desserts and kids' options.
The 24 selected restaurants are: Ashton-under-Lyne, Basildon, Birmingham Hagley Road, Birstall Shopping Park - Leeds (J27), Cardiff (Newport Road), Cheadle, Cheltenham, Cheshire Oaks, Edinburgh Fort Kinnaird, Enfield, Gateshead, Glasgow Fort, High Wycombe, Lakeside (West Thurrock Street), Leeds (Wellington Street), Northampton, Prestwich, Reading (Caversham Road), Sale, Sheffield, Southampton (Harbour Parade), Stevenage, Teeside and Watford North.
Five Guys
Five Guys kept 13 restaurants open for delivery and click and collect orders at the outset.
It then reopened 16 stores at the end of April for business and a further 16 will reopen on May 5 bringing the total to 45 out of 104 restaurants that will be open.
Stores opening on May 5 are: Ashton, Clapham, Bournemouth, Bullring, Canary Wharf, Derby, Canterbury, Cardiff - Caroline, Chester, Dundee, Harrogate, Leicester Cheapside, Maidstone, Richmond, Sheffield Valley.
Costa
Some Costa Coffee branches have been open inside hospitals to serve NHS staff through the lockdown.
But the decision to run a total 33 stores across Britain indicates that Costa Coffee is one of many chains seeking to kick-start trading.
On May 4, photos showed motorists queuing for hours to get a drink at a Costa drive-thru in Edinburgh, sparking fears people are ignoring lockdown measures as more high street chains reopen.
Drivers were seen queuing for a coffee at Costa Drive Thru, Cameron Toll, Edinburgh on the morning of May 4
Nandos
Popular chicken chain Nandos shut its door on March 23 due to the pandemic.
Nandos has now opened six restaurants with four in London and two in Manchester - for delivery only.
The restaurants to reopen are: London (Clink St, Camberwell, Canary Jubilee, Gloucester Road) Manchester (Fallowfield, Printworks).
Burger King
Burger King today announced on April 28 that they were opening the first drive-thrus for customers to use again. The restaurants are open in Havant, Hampshire, Dundee, Aberdeen, Reading, Hillington (Norfolk), Southampton, Merto, (London) Springfield Quay (London).
Drivers were photographed in a line around the block in Havant when the drive-thru first opened and staff were seen wearing masks and gloves over their uniforms as they handed burgers and fries to customers in Hampshire.
Wagamama
The popular restaurant offering Japanese and Asian food reopened its kitchens to deliver food to customers' homes from last Thursday in Peckham and Hackney.
KFC
Fast food giant KFC announced on April 29 the reopening of another 80 branches for delivery as Britain continues to edge out of lockdown.
The fried chicken chain said 100 of its stores up and down the country would be able to bring orders to customers' homes from May 4.
On Tuesday KFC announced it was reopening dozens more drive-thru services. From today it will run the drive-thru lanes at 55 restaurants, that are already open for delivery.
A spokesman said: 'We've been working hard to responsibly reopen our restaurants and now we're spreading our wings a little further.'
KFC's that are now open for delivery AND drive-thru: Linwood - Paisley Leisure Park, Aberdeen - Great North Road, Leicester - Narborough Road, Bristol - Shield Retail Park, Swansea - Morfa Shopping Park, Aldershot - Ash Road, Hulme - Greenheys Lane West, Portsmouth - Pompey Centre, Birmingham - New Oscott, Birmingham - Great Bridge Retail Park, Heaton Chapel - Monarch Leisure Park, Tamworth - Ventura Retail Park, Enfield - Coliseum Retail Park, Glasgow - Great Western Retail Park, Glasgow - Pollokshaws Road, Wolverhampton - Bentley Bridge Pleasure Park, Northampton - Nene Park Sixfields, Newcastle under Lyme - Liverpool Road, Swindon - Delta Park, Deptford - Evelyn Street, Eastbourne - Lottbridge Drove, Mansfield - Fulmar Close, Coventry - Tile Hill, Govan - Helen Street, Bury - Moorgate Retail Park, Romford - Colchester Road, Tyburn - Kingsbury Road, Norwich - Mile Cross Lane, Grimsby - Birchin Way, Oxley - Bushbury Lane, Bloxwich - Leamore Lane, Wythenshawe - Rowlands Way, East Kilbride - Kingsgate Retail Park, Slough - Farnham Road, Colindale - The Hyde, Alperton - Western Avenue, Rochdale - Kingsway Retail Park, Manchester Fort Shopping Park, Farnworth - Albert Road, Ipswich - Cardinal Park, Ashford - Eureka Leisure Park, Broadstairs - Westwood Retail Park, Dover - Honey Wood Retail Park, Wakefield - Westgate Retail Park, Glasgow - Nitshill Road, Northampton - Towcester Road, Sheffield - Queens Road, Leyton - Lea Bridge Road, Weymouth - Jubilee Close, Bristol - Avonmeads Retail Park, Oldbury - Wolverhampton Road, Wolverhampton - Penn Road Retail Park, Durham - City Retail Park, Scunthorpe - Lakeside Retail Park.
Pret a Manger
It reopened 71 more cafes for takeaway and delivery on Monday May 11 after a successful trial.
Currently 30 stores already reopened, a further 71 shops have followed, including cafes in Birmingham, Bristol, Edinburgh, Glasgow, Leeds and Manchester.
Customers adhere to social distancing as they queue to enter a recently re-opened Pret-A-Manger shop in London. The sandwich chain announced they are opening a further 71 outlets from Monday May 11
It will bring the total number of reopened shops to more than 100.
Each shop will be fitted with Perspex screens at the tills, while restrictions will be in place on the number of customers allowed in the stores.
Greggs
It has opened stores in Newcastle as part of its trial period, including one of the shops reopened at Kingston Park shopping centre.
Greggs previously halted plans to reopen 20 of its stores after fears of overcrowding.
Only a small number of stores have currently reopened as part of their gradual reopening process.
McDonald's
Restaurants preparing to offer a delivery-only service from 11am on May 13 are mainly in London and the surrounding counties - with three in Luton and another three in Chelmsford.
https://news.google.com/__i/rss/rd/articles/CBMieGh0dHBzOi8vd3d3LmRhaWx5bWFpbC5jby51ay9uZXdzL2FydGljbGUtODMxNTI2Ny9IdWdlLXF1ZXVlcy1vdXRzaWRlLU1jRG9uYWxkcy1mYXN0LWZvb2QtY2hhaW4tcmVvcGVuZWQtMTUtYnJhbmNoZXMuaHRtbNIBfGh0dHBzOi8vd3d3LmRhaWx5bWFpbC5jby51ay9uZXdzL2FydGljbGUtODMxNTI2Ny9hbXAvSHVnZS1xdWV1ZXMtb3V0c2lkZS1NY0RvbmFsZHMtZmFzdC1mb29kLWNoYWluLXJlb3BlbmVkLTE1LWJyYW5jaGVzLmh0bWw?oc=5
2020-05-13 14:28:33Z
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